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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
    Pricing
    Huntress
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Huntress
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Huntress
    Considered Both Products
    Huntress Labs Incorporated
    Chose Huntress
    Not only is Huntress a better product from a usability standpoint, its also lighter on system resources and support is second to none
    Incentivized
    Chose Huntress
    Basically we went with Huntress because of simplicity and reputation. We still use ESET for AV but felt their EDR product was reactionary to Huntress existing, rather than a particularly well thought out product.
    In my experience, Sophos is just too buggy in everything they do. …
    Incentivized
    Chose Huntress
    Easier to add and remove the agent from PCs. In our experience, others are horrendous to try to remove when a customer leaves. The UI is superior through its simplicity. For us, deployment was also much easier than BlackPoint or SentinelOne. Webroot was easy to install, but …
    Incentivized
    Chose Huntress
    Huntress understands the needs of their partners in regards to need a solid solution, actionable items when threats hit, a SOC team that is able to intelligently respond, while also maintaining reasonable costs. Huntress checked all the boxes that we needed from competing …
    Incentivized
    Chose Huntress
    We have walked away from Webroot. To many issues with Apple devices. No help from support.
    Incentivized
    Chose Huntress
    Carbon Black was much more expensive and had a bit more buy-in than we were able to sell companies on. The portal was not as simplified. The services are similar in execution, and we did not find Carbon Black lacking, but Huntress is easy to use, easy to deploy, and a better …
    Incentivized
    Chose Huntress
    To be honest, I haven't run into anything like Huntress. It's not a threat protection platform and it doesn't simply look for configuration changes. It is a unique product that starts with searching for footholds and grew into educating the user base on what cybersecurity is …
    Incentivized
    Chose Huntress
    This is a difficult question because Huntress really doesn't compete with other products per se. There are EDR products that tout the same capabilities as Huntress, so if you were to compare just those features, you would still see Huntress as a winner because they are …
    Incentivized
    Chose Huntress
    Pre-EDR Huntress is really unique in what it does. It is hard to directly compare that against anything since it is changed based
    Incentivized
    Chose Huntress
    Huntress identified fileless malware that was not detected by ESET Antivirus and a KMS activation bypass that was installed on a server.
    Incentivized
    Chose Huntress
    Huntress may not be a complete SOC such as Blackpoint, but the level of protection is close. Huntress provides a set of human eyes always hunting for persistent threats on your endpoints. Huntress also seems less noisy with no false positives, so no time is wasted reviewing …
    Incentivized
    Chose Huntress
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but …
    Incentivized
    Chose Huntress
    Artic Wolf offers a superior service with dedicated resources and personalized service. This is offered at a premium price and we decided not to invest very heavily in this type of service yet. We don't need a dedicated team with intimate knowledge of our business at this time. …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    User Ratings
    Huntress
    Likelihood to Recommend
    9.2
    (13 ratings)
    Usability
    9.5
    (5 ratings)
    User Testimonials
    Huntress
    Likelihood to Recommend
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Pros
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Cons
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Usability
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Alternatives Considered
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Return on Investment
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
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