Huntress for the win
July 30, 2025

Huntress for the win

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Huntress

We use Huntress as a tool to monitor for threats on workstations, a SIEM for Windows and Microsoft 365 events, end user security training and phishing simulations, as well as monitor Microsoft 365 accounts for malicious activity. It has addressed our need to have expert eyes on all of our internal components, as well as effectively monitor and manage our clients.

Pros

  • SOC Support when incidents happen
  • Quickly detecting and remediating threats on workstations.
  • Quickly detecting, locking down, and remediating threats on Microsoft 365 accounts.

Cons

  • Expanding ITDR into Google Workspace
  • Enhancing threat monitoring for MacOS
  • Expanding external options for ingesting data into their SIEM
  • We have been able to lower operational costs by shifting to Huntress.
  • We've been able to cut costs to our clients by utilizing Huntress over competing products.
  • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
Huntress does an amazing job at providing documentation for deploying all of their products. In many cases, the documentation is not even needed because the products themselves guide you through the process. Any time we get stuck, the quick responsiveness of their support team gets us back up and running. Overall, we've never had a single customer complaint with the Huntress tools on their devices.
Huntress understands the needs of their partners in regards to need a solid solution, actionable items when threats hit, a SOC team that is able to intelligently respond, while also maintaining reasonable costs. Huntress checked all the boxes that we needed from competing solutions, so shifting everything to Huntress was a no-brainer and we never looked back.

Do you think Huntress delivers good value for the price?

Yes

Are you happy with Huntress's feature set?

Yes

Did Huntress live up to sales and marketing promises?

Yes

Did implementation of Huntress go as expected?

Yes

Would you buy Huntress again?

Yes

Huntress has never stopped developing their products and they continue to get better with each released. Huntress listens to feedback from their partners in regards to issues where having, items we are needing enhanced, threats we're encountering, and tools we would like to have. The care Huntress has for their partners is what makes working with them incredibly easy. We have found them to be a fit for clients of all sizes, even small 1-person businesses.

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