Great Price to Value to Meet Compliance and Security Needs
July 31, 2025

Great Price to Value to Meet Compliance and Security Needs

Scott Brewster | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Huntress

We use the EDR, ITDR, and SIEM from Huntress. It helps us with all of our compliance needs with our bank client and improves the security posture of other clients. We are an MSP, and we divided our EDR/MDR needs between two vendors to prevent the all eggs in one basket problem.

Pros

  • UI/UX
  • Security Awareness Training
  • Detection and Response

Cons

  • SIEM
  • Reporting
  • Billing by client segmentation
  • It is part of the reason why one client is still with us.
  • It was a large factor in acquiring a client who had been promised training by its previous MSP.
  • It has prevented at least one breach.
We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
Easier to add and remove the agent from PCs. In our experience, others are horrendous to try to remove when a customer leaves. The UI is superior through its simplicity. For us, deployment was also much easier than BlackPoint or SentinelOne. Webroot was easy to install, but still plagues us on a few PCs 18 months after ending our contracts with it.

Do you think Huntress delivers good value for the price?

Yes

Are you happy with Huntress's feature set?

Yes

Did Huntress live up to sales and marketing promises?

Yes

Did implementation of Huntress go as expected?

Yes

Would you buy Huntress again?

Yes

I think there are a few other more comprehensive products, but Huntress works as advertised. It finds things others miss. All clients who have used their security awareness training love it. In my opinion, any small business who needs to satisfy regulatory frameworks would do well to get the full stack from Huntress of SAT, EDR, ITDR, and SIEM.

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