Huntress

We use the EDR, ITDR, and SIEM from Huntress. It helps us with all of our compliance needs with our bank client and improves the security posture of other clients. We are an MSP, and we divided our EDR/MDR needs between two vendors to prevent the all eggs in one basket problem.

• It is part of the reason why one client is still with us.
• It was a large factor in acquiring a client who had been promised training by its previous MSP.
• It has prevented at least one breach.

SentinelOne Singularity, Blackpoint MDR and Webroot Antivirus + Internet Security Complete (SecureAnywhere)

N‑able DNS Filtering, N‑able DNS Filtering

We currently use a range of Huntress product, including MDR, ITDR and SIEM. We brought in the Huntress suite as we wanted a managed product that could continue to detect and respond while we slept. With the introduction of their Office 365 product securing identity we have added additional security to our clients.

• Due to the remediation format that Huntress provide, it's reduced our need to spend time investigating issues as Huntress does this for us.

Sophos Managed Detection and Response and SentinelOne Vigilance

Mesh Email Security

In theory we use it for EDR/MDR to protect against attacks, but in reality it's just for compliance and insurance. Our systems are already very isolated and secured, but these days if you don't name an EDR in some areas you either don't get accreditation or insurance, or pay more. Huntress is a very easy to configure and manage EDR/MDR solution.

• It allowed us to tick off the compliance checkbox.
• Made insurance easier to get/cheaper.
• I guess it provides some peace of mind re security, but we've never actually had anything that required it to intervene yet, after years.

ESET PROTECT, Sophos Intercept X for Server and Sophos Managed Detection and Response

ESET PROTECT

We use Huntress as a tool to monitor for threats on workstations, a SIEM for Windows and Microsoft 365 events, end user security training and phishing simulations, as well as monitor Microsoft 365 accounts for malicious activity. It has addressed our need to have expert eyes on all of our internal components, as well as effectively monitor and manage our clients.

• We have been able to lower operational costs by shifting to Huntress.
• We've been able to cut costs to our clients by utilizing Huntress over competing products.
• In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.

SentinelOne Vigilance, Blumira, Blackpoint MDR and usecure uLearn

NinjaOne, DropSuite by NinjaOne, Augmentt, Check Point Harmony SASE, Avanan, Mailprotector

We use Huntress on all of our endpoints. If we ever have an issue they are on the phone before we are. We love that somebody is always watching our networks.

• I can sleep at night knowing their SOC is watching.
• Never had an issue with an agent uninstalling or not working
• Great support

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Microsoft 365, Brave, Adobe Acrobat