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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HYCU

    Score8.8 out of 10
    N/AHYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    HYCUOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HYCUOpenText Dimensions CM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing informatioon.—
    More Pricing Information
    Features
    HYCUOpenText Dimensions CM
    Data Center Backup
    Comparison of Data Center Backup features of HYCU and OpenText Dimensions CM
    Feature
    HYCU
    8.9
    3 Ratings
    4% above category average
    OpenText Dimensions CM
    -
    Ratings
    Management dashboard6.93 Ratings00 Ratings
    Retention options10.03 Ratings00 Ratings
    Encryption10.02 Ratings00 Ratings
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    HYCUOpenText Dimensions CM
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    Score7.4 out of 10
    Git
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    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Perforce P4
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    User Ratings
    HYCUOpenText Dimensions CM
    Likelihood to Recommend
    8.3
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HYCUOpenText Dimensions CM
    Likelihood to Recommend
    HYCU
    The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
    Incentivized
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    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Pros
    HYCU
    • Tiered backup policies
    • On-Prem backups
    • Cloud storage target backups
    Incentivized
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    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Cons
    HYCU
    • I'd like to see lower annual costs.
    • The setup for Azure backups required a lot of assistance from Support.
    Incentivized
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    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Usability
    HYCU
    In a Nutanix AHV environment, it’s probably the best solution out there. It checks the most important boxes for us - immutable backups, on-Prem and off site backup storage targets, Azure DR. Policy based backups make administration a breeze. Pricing is cost effective. For the most part, support is able to take care of our needs, but better guidance around creating an effective and robust DR solution is needed
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    HYCU
    I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    HYCU
    This fits Nutanix better than anything I have found. HYCU clearly focuses on personalized service. You can email, call or open a web ticketed, depending on your urgency.
    Incentivized
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    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
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    Return on Investment
    HYCU
    • We have saved a few SQL issues and recovered data that could have been corrupted.
    • Applications and files have a place in the cloud in case the need is there for other depts.
    • Restoring across datacenters is possible with HYCU saving us time and money to do so.
    Incentivized
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    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    ScreenShots

    HYCU Screenshots

    Screenshot of HYCU