What users are saying about
3 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Hyland RPA (formerly AM Ensemble)

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
Luis Garcia | TrustRadius Reviewer

Pros

Hyland RPA (formerly AM Ensemble)

  • Configurability
  • Transparency
  • Ease of Implementation
Anonymous | TrustRadius Reviewer

Cons

Hyland RPA (formerly AM Ensemble)

  • Lack of dedicated support
  • Documentation
  • Training
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 9.1
Based on 1 answer
Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
Anonymous | TrustRadius Reviewer

Usability

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 9.0
Based on 1 answer
Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
Luis Garcia | TrustRadius Reviewer

Support Rating

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 7.0
Based on 2 answers
Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
Luis Garcia | TrustRadius Reviewer

Alternatives Considered

Hyland RPA (formerly AM Ensemble)

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
Anonymous | TrustRadius Reviewer

Return on Investment

Hyland RPA (formerly AM Ensemble)

  • Reduced the need to hire additional staff
  • 90-100% coverage of contract settling
  • Reducing errors
Anonymous | TrustRadius Reviewer

Pricing Details

Hyland RPA (formerly AM Ensemble)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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