Overall Satisfaction with Hyland RPA (formerly AM Ensemble)
It is being used by the IT department. Our first implementation was for the Employee Terminations process. It was estimated to save us 15 man hours per week at the time we initiated the project. We are also in the process of adding requests for Multi-Factor Authentication resets.
- The ability for the RPA Analyst to document an existing process
- The ability to use the RPA Analyst project to create a project in RPA Designer
- The ease of learning workflow actions & concepts in RPA Designer
- Understanding the infrastructure and all the components (e.g. Activities, Manager, Designer, Conductor, Database, Login Service) was difficult at first
- Understanding the compatibility between versions of all the components was difficult at first
- New versions of Activities are being rolled out at a rapid pace, therefore, not understanding compatibility between components can make change control cumbersome
- Hyland RPA has had a positive impact on our Employee Terminations process by reducing 15 man hours per week and has a potential to grow as our company grows
- There is a potential for Hyland RPA to positively impact our company by reducing and additional 60 man hours per week with already identified targets
Do you think Hyland RPA delivers good value for the price?
Yes
Are you happy with Hyland RPA's feature set?
Yes
Did Hyland RPA live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Hyland RPA go as expected?
Yes
Would you buy Hyland RPA again?
Yes