HYPE Innovation offers innovation management software and services, offering tools to address a range of innovation scenarios. HYPE lets organizations engage employees, customers, and partners in idea generation and collaborative problem-solving. HYPE Enterprise is presented as value creation hub, allowing innovation activities to be tracked on a unified platform.
HYPE states its client community includes global companies such as Airbus, AkzoNobel, ConocoPhillips, Deutsche Post DHL Group,…
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MutualMind (discontinued)
Score5.6 out of 10
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MutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.
Idea Generation campaigns aimed at solving a specific problem. Contributors can be limited to certain groups, or it can be open to the whole organization.
Open Innovation campaigns aimed at getting solutions from external sources (add-on module required).
Continuous improvement process specific to functional areas.
Processing, sorting, evaluating and scoring ideas.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Hype Innovation allows for a full onsite implementation behind a firewall and does not need to communicate to an external server. This is a major advantage for a defense company.
Hype Innovation is easily configurable by a systems admin with very limited knowledge of the product.
Product Updates are rolled out quarterly and offered to all clients.
Hype Innovation has a specific instance of their Hype software platform that is aimed at their clients and improving Hype itself. Feedback from their management is very quick.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Longstanding issues with products and services have been made visible to the wider company and many solutions have been identified.
A common idea management platform has allowed management to gauge the level of employee involvement and cross functional communication.
Safe storage and archiving of ideas has enabled the company to keep track of inputs over time and refer back to ideas that were not relevant at the time of generation.
The added workload of managing the innovation platform has meant that more money has had to be spent on the individual responsible for the platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
