Worthy of the Hype!
Updated September 18, 2019
Worthy of the Hype!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hype Innovation
Hype Innovation is used as our primary innovation and idea generation management tool. It is used across the whole organisation with each part of the organisation having control of its own functional area. What Hype Innovation allows the company to do is to have cross-pollination and alternative thinking from across functional boundaries. Hype Innovation has allowed us to gather feedback on improvement campaigns, implement idea generation competitions and solve problems that were previously only available for experts to solve.
- Hype Innovation allows for a full onsite implementation behind a firewall and does not need to communicate to an external server. This is a major advantage for a defense company.
- Hype Innovation is easily configurable by a systems admin with very limited knowledge of the product.
- Product Updates are rolled out quarterly and offered to all clients.
- Hype Innovation has a specific instance of their Hype software platform that is aimed at their clients and improving Hype itself. Feedback from their management is very quick.
- The concepts and projects module requires an overhaul to be more flexible. This is on their product roadmap.
- The software would benefit from the addition of an MS Exchange integration for receiving idea e-mails.
- Customisation of the layout and possible custom components is challenging.
- Longstanding issues with products and services have been made visible to the wider company and many solutions have been identified.
- A common idea management platform has allowed management to gauge the level of employee involvement and cross functional communication.
- Safe storage and archiving of ideas has enabled the company to keep track of inputs over time and refer back to ideas that were not relevant at the time of generation.
- The added workload of managing the innovation platform has meant that more money has had to be spent on the individual responsible for the platform.
- Viima and Idea Drop
After evaluating numerous idea management and innovation management platforms, the main reasons we chose Hype Innovation were:
- On-premises installation (Viima did not allow this);
- Cost (Viima and IdeaDrop had substantially higher costs for the amount of users we required);
- Ease of Configuration (Viima was easiest to configure, but IdeaDrop was a challenge.);
- Customer Service (From initial contact to roll-out was 5 weeks).