What users are saying about
2 Ratings
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Score 8 out of 100
7 Ratings
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Score 7.3 out of 100

Attribute Ratings

  • One Identity Identity Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Hypersocket

80%
2 Ratings
9.0

One Identity Identity Manager

90%
1 Rating

Likelihood to Recommend

Nervepoint Technologies Ltd

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
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One Identity, by Quest

Well-suited: Companies with .NET or windows technology as a core. Companies with AD as main Directory Services Less appropriate: Companies with lot UNIX boxes Companies looking to support applications with many different connectors.
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Pros

Nervepoint Technologies Ltd

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
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One Identity, by Quest

  • Audit Trace History: Out of the box enables important field to trace and give you flexibility to expand them thru configuration settings.
  • Provisioning to Active Directory: Synchronization Editor gives you flexibility to define what and when needs to be on sync.
  • Web Portal: Latest version is more user friendly and support mobile devices.
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Cons

Nervepoint Technologies Ltd

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
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One Identity, by Quest

  • Web Designer: Hard to implement a new form from scratch.
  • Rest API: Make more methods available.
  • Connector: More connectors required like SNOW, Workday,etc.
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Pricing Details

Hypersocket

Starting Price

Editions & Modules

Hypersocket editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    One Identity Identity Manager

    Starting Price

    Editions & Modules

    One Identity Identity Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Nervepoint Technologies Ltd

      Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
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      One Identity, by Quest

      Selected due windows base technology, easy to deploy and AD connector.
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      Return on Investment

      Nervepoint Technologies Ltd

      • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
      • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
      • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
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      One Identity, by Quest

      • Positive impact because we now disable users immediately from the authoritative source.
      • Positive impact due our integration with EPIC.
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      Screenshots

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