What users are saying about
28 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

IBM Aspera on Cloud

It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Anonymous | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

IBM Aspera on Cloud
7.8
SmartVault
10.0
Versioning
IBM Aspera on Cloud
8.0
SmartVault
Video files
IBM Aspera on Cloud
7.9
SmartVault
Audio files
IBM Aspera on Cloud
8.0
SmartVault
Document collaboration
IBM Aspera on Cloud
10.0
SmartVault
10.0
Access control
IBM Aspera on Cloud
6.7
SmartVault
10.0
File search
IBM Aspera on Cloud
5.0
SmartVault
10.0
Device sync
IBM Aspera on Cloud
9.0
SmartVault

Cloud Storage Security & Administration

IBM Aspera on Cloud
7.7
SmartVault
9.5
User and role management
IBM Aspera on Cloud
6.9
SmartVault
9.0
File organization
IBM Aspera on Cloud
7.2
SmartVault
10.0
Device management
IBM Aspera on Cloud
9.0
SmartVault

Cloud Storage Platform

IBM Aspera on Cloud
7.1
SmartVault
10.0
Performance
IBM Aspera on Cloud
7.2
SmartVault
10.0
Reliability
IBM Aspera on Cloud
7.2
SmartVault
10.0
Storage Reports
IBM Aspera on Cloud
6.8
SmartVault

Pros

IBM Aspera on Cloud

  • Ease of use: the Graphical User Interface doesn't require technical know-how to operate
  • Delivery Receipts: this allows us the confidence to know our files have reached our customers
  • Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.
Anonymous | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

IBM Aspera on Cloud

  • Track upload/download usage OVERALL to know how much space is left
  • Track cloud storage overall to know how much space is left
  • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
Anonymous | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Support Rating

IBM Aspera on Cloud

IBM Aspera on Cloud 7.9
Based on 5 answers
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Prathamesh Muzumdar | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 2 answers
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Implementation Rating

IBM Aspera on Cloud

IBM Aspera on Cloud 10.0
Based on 2 answers
The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Prathamesh Muzumdar | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Aspera on Cloud

Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Ben Holmes | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

IBM Aspera on Cloud

  • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
  • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
  • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
Anonymous | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Pricing Details

IBM Aspera on Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Aspera on Cloud Editions & Modules

Edition
Pay as You Go$0.951
Standard Edition$716.402
Advanced Edition$10,440.003
Enterprise EditionContact sales4
  1. per transferred gigabyte
  2. per transfer volume starting at 1 terabyte per year
  3. per transfer volume starting at 6 terabytes per year
  4. per transfer volume starting at 60 terabytes per year
Additional Pricing Details

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault Editions & Modules

Edition
Starter$161
Professional$201
EnterpriseContact sales team
Accounting Pro$403
  1. per user/per month
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM Aspera on Cloud
7.1
SmartVault
9.0

Support Rating

IBM Aspera on Cloud
7.9
SmartVault
2.0

Implementation Rating

IBM Aspera on Cloud
10.0
SmartVault

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