IBM Case Manager vs. Informatica Data Archive (legacy)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Case Manager
Score 10.0 out of 10
N/A
IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A
Informatica Data Archive (legacy)
Score 10.0 out of 10
N/A
Informatica Data Archive is used to control data growth in production databases and retire legacy applications. It is a legacy product and will not receive further updates.N/A
Pricing
IBM Case ManagerInformatica Data Archive (legacy)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Case ManagerInformatica Data Archive (legacy)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Case ManagerInformatica Data Archive (legacy)
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IBM Case ManagerInformatica Data Archive (legacy)
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Medium-sized Companies
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Enterprises
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User Ratings
IBM Case ManagerInformatica Data Archive (legacy)
Likelihood to Recommend
8.0
(1 ratings)
9.9
(4 ratings)
User Testimonials
IBM Case ManagerInformatica Data Archive (legacy)
Likelihood to Recommend
IBM
It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
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Discontinued Products
To manage users, go to the admin dashboard, here is a section for users. In this users section here you can see which users are configured and you have the ability to suspend a user. If you want to edit or add users, you need to go to the Organization section, then click on another user section there, which then gives you the ability to edit or add users.
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Pros
IBM
  • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
  • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
  • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
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Discontinued Products
  • Works well with curated data
  • Allows you to monitor data movements within an organisation
  • Advisable to use ILM if already using Informatica PowerCenter
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Cons
IBM
  • Integration with IBM BPM.
  • Integration with Cloud
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Discontinued Products
  • As we are still piloting the product at our company at this time the feedback is highly limited.
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Alternatives Considered
IBM
IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
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Discontinued Products
[The] customer support is quite good. Cost also has another point to add, along with process integration and ease of using new tool.
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Return on Investment
IBM
  • We have been seeing organizations who implemented ICM had faster processing of their transactions.
  • We have been seeing organizations who implemented ICM found improved customer service
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Discontinued Products
  • it is also fully integrated with all other AWS services
  • manages the entire life cycle of the Certificates by itself, so it will reduce your work by a really big amount
  • it can also be easily integrated with ELB and front-end cloud services.
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ScreenShots