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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Case Manager

    Score10 out of 10
    N/AIBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A

    Rely Platform

    N/AN/ARely is an intelligent incident management system that helps organizations to prevent, detect and respond to workplace issues and build safe, inclusive and respectful cultures. HR Issues Helps employees to report HR issues like discrimination, bullying, harassment, racism and sexual harassment anonymously or by name Guides first responders on how to manage a HR cases, providing a range of person-centred and trauma informed approaches Captures and…N/A
    Pricing
    IBM Case ManagerRely Platform
    Editions & Modules
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    Offerings
    Pricing Offerings
    IBM Case ManagerRely Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    IBM Case ManagerRely Platform
    Small Businesses
    Bonterra Apricot
    Score9.2 out of 10
    Bonterra Apricot
    Score9.2 out of 10
    Medium-sized Companies
    Bonterra Apricot
    Score9.2 out of 10
    Bonterra Apricot
    Score9.2 out of 10
    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Case ManagerRely Platform
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Case ManagerRely Platform
    Likelihood to Recommend
    IBM
    It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
    Incentivized
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    Rely Platform
    No answers on this topic
    Pros
    IBM
    • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
    • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
    • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
    Incentivized
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    Rely Platform
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    Cons
    IBM
    • Integration with IBM BPM.
    • Integration with Cloud
    Incentivized
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    Rely Platform
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    Alternatives Considered
    IBM
    IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
    Incentivized
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    Rely Platform
    No answers on this topic
    Return on Investment
    IBM
    • We have been seeing organizations who implemented ICM had faster processing of their transactions.
    • We have been seeing organizations who implemented ICM found improved customer service
    Incentivized
    Read full review
    Rely Platform
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    ScreenShots