IBM Case Manager vs. Sumac

IBM Case Manager

IBM Case Manager

13 Reviews and Ratings

Sumac

Sumac

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM Case Manager	Score 10.0 out of 10	N/A	IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.	N/A
Sumac	Score 0.0 out of 10	N/A	Sumac, by Societ headquartered in Quebec, is customizable nonprofit case management software that helps manage the entire organization in one place.	$109 per month

Pricing

IBM Case Manager

Sumac

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
IBM Case Manager	Sumac
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

—

More Pricing Information

Community Pulse
	IBM Case Manager	Sumac

Best Alternatives
	IBM Case Manager	Sumac
Small Businesses	Bonterra Apricot Score 9.2 out of 10	Bonterra Apricot Score 9.2 out of 10
Medium-sized Companies	TIBCO® BPM Enterprise Score 7.0 out of 10	TIBCO® BPM Enterprise Score 7.0 out of 10
Enterprises	Infor Human Resources Score 7.1 out of 10	Infor Human Resources Score 7.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	IBM Case Manager	Sumac
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	IBM Case Manager	Sumac
Likelihood to Recommend	IBM It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products. Incentivized Verified User Anonymous Read full review	Societ No answers on this topic
Pros	IBM IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles. IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine. IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments. Incentivized Verified User Anonymous Read full review	Societ No answers on this topic
Cons	IBM Integration with IBM BPM. Integration with Cloud Incentivized Verified User Anonymous Read full review	Societ No answers on this topic
Alternatives Considered	IBM IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform. Incentivized Verified User Anonymous Read full review	Societ No answers on this topic
Return on Investment	IBM We have been seeing organizations who implemented ICM had faster processing of their transactions. We have been seeing organizations who implemented ICM found improved customer service Incentivized Verified User Anonymous Read full review	Societ No answers on this topic
ScreenShots		Sumac Screenshots