IBM Case Manager vs. Verint Case Management Professional
IBM Case Manager vs. Verint Case Management Professional
Product | Rating | Most Used By | Product Summary | Starting Price |
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IBM Case Manager | N/A | IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics. | N/A | |
Verint Case Management Professional | N/A | Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The… | N/A |
IBM Case Manager | Verint Case Management Professional | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IBM Case Manager | Verint Case Management Professional | |
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Top Pros | No answers on this topic | |
Top Cons |
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IBM Case Manager | Verint Case Management Professional | |
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Small Businesses | Kissflow Score 6.4 out of 10 | Kissflow Score 6.4 out of 10 |
Medium-sized Companies | TIBCO® BPM Enterprise Score 7.0 out of 10 | TIBCO® BPM Enterprise Score 7.0 out of 10 |
Enterprises | Infor Human Resources Score 7.3 out of 10 | Infor Human Resources Score 7.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IBM Case Manager | Verint Case Management Professional | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
IBM Case Manager | Verint Case Management Professional | |
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Likelihood to Recommend | IBM | Verint |
Pros | IBM | Verint No answers on this topic |
Cons | IBM | Verint No answers on this topic |
Likelihood to Renew | IBM No answers on this topic | Verint |
Support Rating | IBM No answers on this topic | Verint |
Alternatives Considered | IBM | Verint |
Return on Investment | IBM | Verint |
ScreenShots | Verint Case Management Professional Screenshots |