IBM Cloud Pak for Business Automation vs. SmartStream Transaction Lifecycle Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
N/A
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A
SmartStream Transaction Lifecycle Management
Score 8.9 out of 10
N/A
UK company SmartStream offers a process automation option.N/A
Pricing
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Top Pros
Top Cons
Features
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Customization
Comparison of Customization features of Product A and Product B
IBM Cloud Pak for Business Automation
7.3
1 Ratings
18% above category average
SmartStream Transaction Lifecycle Management
-
Ratings
API for custom integration7.31 Ratings00 Ratings
Plug-ins7.31 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Cloud Pak for Business Automation
6.4
1 Ratings
14% below category average
SmartStream Transaction Lifecycle Management
-
Ratings
Dashboards6.41 Ratings00 Ratings
Standard reports6.41 Ratings00 Ratings
Custom reports6.41 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
18% above category average
SmartStream Transaction Lifecycle Management
-
Ratings
Process designer8.21 Ratings00 Ratings
Process simulation7.31 Ratings00 Ratings
Business rules engine7.31 Ratings00 Ratings
SOA support7.31 Ratings00 Ratings
Process player7.31 Ratings00 Ratings
Form builder8.21 Ratings00 Ratings
Model execution7.31 Ratings00 Ratings
Business Process Automation
Comparison of Business Process Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
21% above category average
SmartStream Transaction Lifecycle Management
-
Ratings
Business Process Modeling7.31 Ratings00 Ratings
Decision Modeling7.31 Ratings00 Ratings
Code-Based Automation8.21 Ratings00 Ratings
No-Code Automation7.31 Ratings00 Ratings
Best Alternatives
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Likelihood to Recommend
9.3
(42 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
IBM Cloud Pak for Business AutomationSmartStream Transaction Lifecycle Management
Likelihood to Recommend
IBM
Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
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SmartStream Technologies
TLM will be well suited for an organization's recon requirements. If the organization is able to afford the software, it will be worth investing the amount. The support for heterogeneous file formats is one of the key features. It can accept swift and flat files. The config screens for ingesting the data are very user-friendly. Overall the time taken for setting up a new recon is very less. TLM can be improved if they bring in some AI/ML algorithms for improved match rates.
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Pros
IBM
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
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SmartStream Technologies
  • Matching Rules are easy to implement
  • Dashboards are user friendly and customizable
  • Supports multiple file formats for easy data ingestion
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Cons
IBM
  • For heavy load, the performance should be improved
  • The integration with the messaging system is a bit tricky and hence example documentation could be provided
  • It is a very nice and powerful tool however still not very known, marketing needs to be improved
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SmartStream Technologies
  • Data Archival
  • AI and Machine Learning for better match rate
  • Better reporting capabilities
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Likelihood to Renew
IBM
IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
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SmartStream Technologies
No answers on this topic
Alternatives Considered
IBM
There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
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SmartStream Technologies
Excel was used as a traditional recon tool using macros for matching. There is no room to scale up the recons using excel. The recons are cumbersome and take a lot of time to complete. There are more chances of manual errors. No UI to create a good user experience. Overall all negatives compared to TLM
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Return on Investment
IBM
  • Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost.
  • Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently.
  • Reduce human errors by reducing how we manually input data into all our business processes.
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SmartStream Technologies
  • Recons completed within SLA's
  • Improved match rates
  • User friendly dashboards
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ScreenShots