Overall Satisfaction with IBM Cloud Pak for Business Automation
This is my first year using IBM Cloud Pak for Business Automation and basically I am full of praises because I have seen significant improvement in all our business processes. Since we started using this integrated tool we've been able to see our business sales rise and more customers. By streamlining all our business processes, reducing clients wait times and allowing us to focus on getting our product better. The ability to understand quickly to understand how my organization business is performing and identify ways to overcome any any challenges through the robust features like process mining and automation of processes is great. Overall this tool has automated our business processes and accelerated digital transformation growth in all our business depertments.
- I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
- Helps us to analyze complex workflows for our clients.
- Accelerate our growth to digital transformation.
- Reduce clients wait time. Hence we are able to deliver on time.
- At times we have large dataset and workload goes heavier hence it starts freezing and crushing at times. Hope this is solved on time.
- Should add more pre-built workflows to help us by saving working hours and discovering new automation opportunities.
- Accelerate our digital transformation journey smoothly.
- Helps us to make our business decisions easy and fast using the AI insights.
- Improves our business outcomes and productivity by making all our employees get the best business automation opportunities.
This tool has enabled us to save time and we've managed to slash our operating costs by over 65% and improve all our clients services. I love how this tool works to identify automation opportunities from our clients interactions and through the AI insights to build intelligent and effective workflows. Through data analyzing we are able to generate insights that we use to make effective and reliable business decisions.
Do you think IBM Cloud Pak for Business Automation delivers good value for the price?
Yes
Are you happy with IBM Cloud Pak for Business Automation's feature set?
Yes
Did IBM Cloud Pak for Business Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Cloud Pak for Business Automation go as expected?
Yes
Would you buy IBM Cloud Pak for Business Automation again?
Yes