IBM Cloud Pak for Integration vs. Layer2 Cloud Connector

We are always working on improving our brand - good customer care and efficient services are the roads to that. By picking IBM's AI automation, we are able to coordinate and connect processes around the company to deliver efficient services on store and online on our website. We've been able to seamlessly automate and digitize most of our operations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had a scenario where our clients have thousands of external party vendors/committees who regularly sync SharePoint data. Managing thousands of external parties can never be possible without using a Layer2 cloud connector. We managed the local network sharing and SharePoint integration by using the Layer2 connector. Layer2 is convenient with a large amount of data as the per-user license is high.

• Test generation gives useful insights into missing tests before launching the bots.
• Open API files helps us understand what is running behind the scenes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Layer2 provides best connectivity with SharePoint
• It syncs local network shared files to the SharePoint
• Provides details file history

• Natural language processing needs more attention to have more flowing conversations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Per User cost is expensive
• A lot of pre-requisites
• UI needs to be more user-friendly

We had also used Microsoft One Drive as a syncing tool but it requires Office365 for managing and syncing data across thousands of vendors which was not practically possible to manage users on Office 365. Layer2 resolved this issue by having 3 user licenses and they are enough to periodically sync all external parties' data with our SharePoint online.

• Achieving consistency across operations.
• IBM RPA provides bots to handle the micron tasks which are monotonous and boring.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Layer2 resolves the time management issue
• Resolved data syncing issues across different external vendors
• LOE optimisation with using Layer2 connector.