TrustRadius: an HG Insights company

IBM Datacap vs. Tungsten TotalAgility

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Datacap

    Score10 out of 10
    N/AIBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A

    Tungsten TotalAgility

    Score8.2 out of 10
    N/ATungsten TotalAgility brings cognitive capture capabilities to the hands of business analysts and non-technical users to solve content-centric challenges, including classification and extraction from financial documents, contracts, forms and other information-intensive documents.N/A
    Pricing
    IBM DatacapTungsten TotalAgility
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM DatacapTungsten TotalAgility
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    IBM DatacapTungsten TotalAgility
    Likelihood to Recommend
    9.5
    (4 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM DatacapTungsten TotalAgility
    Likelihood to Recommend
    IBM
    Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
    Incentivized
    Read full review
    Pros
    IBM
    • Machine learning automates document processing from external applications and sources like scanners.
    • Exporting data with just a click to other content repositories.
    • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
    • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
    • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
    Incentivized
    Read full review
    Cons
    IBM
    • Supporting documentation is poor
    • UI is old fashioned
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
    • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
    • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
    Incentivized
    Read full review
    Support Rating
    IBM
    Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    IBM
    It's easier to extract data from documents for analytics, unlike other similar platforms.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
    • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
    • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
    Incentivized
    Read full review
    ScreenShots