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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Kubecost

    Score7.7 out of 10
    N/AIBM Kubecost is a self-hosted Kubernetes cost visibility and optimization platform that provides real-time insights to help teams reduce cloud spend and scale cost efficiently.

    $449

    per month 100 nodes

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    IBM KubecostMojo Helpdesk
    Editions & Modules
    Business
    $449
    per month 100 nodes
    Enterprise
    Custom Quote
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    IBM KubecostMojo Helpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    IBM KubecostMojo Helpdesk
    Incident and problem management
    Comparison of Incident and problem management features of IBM Kubecost and Mojo Helpdesk
    Feature
    IBM Kubecost
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of IBM Kubecost and Mojo Helpdesk
    Feature
    IBM Kubecost
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of IBM Kubecost and Mojo Helpdesk
    Feature
    IBM Kubecost
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    IBM KubecostMojo Helpdesk
    Small Businesses
    No answers on this topic
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    LiveAgent
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM KubecostMojo Helpdesk
    Likelihood to Recommend
    7.5
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM KubecostMojo Helpdesk
    Likelihood to Recommend
    Apptio an IBM Company
    We have a Kubernetes cluster spread across multiple cloud providers, including AWS, Google, and Azure. Kubecost consolidates data from all the providers and gives us insights. So instead of jumping between individual dashboards, Kubecost shows everything in one place. It helps us in right-sizing the cluster, which directly saves us costs. Although it gives us cluster insights, we still need to take action manually. It also provides insight into the Kube cluster only, but actual costs depend on other components as well, including databases, storage, etc.
    Incentivized
    Read full review
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Pros
    Apptio an IBM Company
    • Show namespace level cost and usage
    • Allow rightisizibg At namespace level
    • Show effectiveness of current resources allocation
    Incentivized
    Read full review
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Cons
    Apptio an IBM Company
    • I think there is room for improvement in IBM Kubecost if you Streamline IBM Kubecost more with AWS cost explorer
    Incentivized
    Read full review
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Usability
    Apptio an IBM Company
    Our engineers liked the devops dashboard and the initial deployment was very fast which meant the cost-allocation data was available right after deployment which the team further customized and enhanced based on our needs. Version 3.0 fixed a lot of concerns with the backend responsiveness, especially when running heavy multi-cluster api calls
    Incentivized
    Read full review
    Metadot Corporation
    No answers on this topic
    Alternatives Considered
    Apptio an IBM Company
    Among competitors, IBM Kubecost offers deeper insights into cluster metrics. It offers the highest data privacy, as the data stays in your private infrastructure. Although it can't provide Non-K8s cost insights, it still offers some insights based on tags, which is better than any other product.
    Incentivized
    Read full review
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Return on Investment
    Apptio an IBM Company
    • Given that we are going through a cloud transformation journey, IBM Kubecost has helped reduce the infra cost by up to 20% by detecting any wrong configuration early in the process
    • It also helped us determine the idle and orphaned resources that we could cleanup to save costs
    Incentivized
    Read full review
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    ScreenShots

    IBM Kubecost Screenshots

    Screenshot of OverviewScreenshot of BudgetsScreenshot of Allocations

    Mojo Helpdesk Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot