IBM Machine Learning for z/OS® brings AI to transactional applications on IBM zSystems. It can embed machine learning and deep learning models to deliver real-time insight, or inference every transaction with minimal impact to operational SLAs.
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Tungsten TotalAgility
Score 8.2 out of 10
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Tungsten TotalAgility brings cognitive capture capabilities to the hands of business analysts and non-technical users to solve content-centric challenges, including classification and extraction from financial documents, contracts, forms and other information-intensive documents.
IBM Watson Machine Learning is an AI-based scalable self-learning model for any type of business. It can be used to help any company automate repetitive tasks, predict future trends, and make data-driven decisions. I used it to predict stock prices based on certain variables. It works well, cost me nothing, and gives me the ability to create my own AI-based models that I can use for any purpose.
The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
IBM had a hard time providing business level support. There were a lot of data scientists and technology experts but rarely a simple business person shows up. Also the way IBM operates IBM Consulting has competing priorities as compared to IBM Technology. This has resulted in a lot of confusion at the client's end.
We have been using Microsoft Azure as a machine learning tool. But the challenges remain the same. These are all tools that you need a robust analysis before a decision on the tool. Unfortunately, the technology company cannot make that determination due to lack of core business understanding. Without that the project is doomed.
Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
