Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.
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Polarion ALM
Score 9.9 out of 10
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Polarion ALM is an application requirement management software platform now owned and supported by Siemens since the 2015 acquisition. It is available on the cloud (Polarion X) and on-premise. Polarion connect teams and projects to improve application development processes with
a single, unified solution for requirements, coding, testing and release.
Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
The question is actually not trivial to answer in 200 words. To summarize, I can say that we have had consistently positive experiences with all customers where we have used Polarion ALM. The sector in which the customer operates only played a subordinate role. We use Polarion ALM in almost all sectors: Medical technology, pharmaceuticals, aerospace, agriculture, automotive and many others. It is also interesting to note that in the beginning we were mostly active in the development of products, systems or software. Over time, this has changed more and more for some customers and risk management or projects for lessons learned have taken up more space. This enabled us to banish a seemingly endless number of Excel lists. Who doesn't know this problem: at first there is only one Excel list on the drive. Day by day there are more. Some with a date in the file name. Others with an employee abbreviation. In the end, nobody can tell which is the current and complete list. The really good thing about Polarion ALM is that it is extremely flexible to use and the configuration determines what the project is used for in Polarion ALM. It is customizable to my situation and not rigid.
Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
Polarion ALM provides a centralized repository for capturing and managing requirements. Teams can define, organize, and link requirements to other artifacts like test cases and development tasks.
Test Management:
Polarion ALM facilitates end-to-end test management. Teams can create detailed test cases, manage test execution, and track test results.
Traceability and Impact Analysis:
Polarion ALM ensures traceability across all phases of the development lifecycle. Users can establish links between requirements, test cases, development tasks, and other artifacts. This traceability helps in impact analysis, allowing teams to understand how changes in one area may affect other parts of the project.
Customization and Adaptability:
Polarion ALM is highly customizable to fit the unique needs of different organizations and industries. Users can create custom workflows, define custom fields, and adapt the tool to their specific development processes.
The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
More robust engine as far as the actual took is concerned. There are navigation components in trace to reporting which we feel can be improved especially when dealing with cross global accessing of the tool. It slows us down a bit so it's backend driven optimization as well as some front end "clunkiness" that can be improved.
Improve some filtering capabilities especially in creating custom reports and generally all around the ALM components of the tool.
As of the version we have, the ability to enhance replationship types in traceability is limited.
There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Polarion ALM can be used individually and what I do with Polarion ALM is decided by my configuration. Lesson-learned, operational risk management, product, system or software development or customer management .... doesn't matter at all. I decide with my configuration what I will do with Polarion ALM. Of course, you can also use Polarion ALM out-of-the-box for your development because it comes with a large set of project templates.For this reason, I would also recommend not to just get started. A suitable consultant will show you the right templates and customize them according to your needs. Having Polarion ALM is like having a car. You know exactly how to operate the car. You've done it a thousand times before. The details are in the configuration: did I have a navigation system installed or not? Do I have a lane departure warning system or not? Do I have cruise control or not? Unlike when buying a vehicle, almost all functions are already available and can be used, usually at no extra cost. However, if something is missing, it can be obtained via the manufacturer's extension portal. Individual extensions are subject to a charge. Polarion ALM - easy to deploy and easy to use.
Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
Polarion ALM has the best usability, extensibility and reactiv product management. The support is also very good compared to other companies. Or in other words it is closer to the customer. Codebeamer is for sure also a good ALM tool with a great feature set, but existing customers are often neglected. We will see, what PTC as the new owner of codebeamer will change at this point.
Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
