IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.
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Klippa
Score 10.0 out of 10
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Klippa is a cloud-based accounting solution that helps small to large enterprises manage expenses and process digital receipts or invoices. It comes with a centralized dashboard, which enables users to gain insights into the business expenses of employees or projects using actionable metrics and generate real-time reports. Klippa allows organizations to automatically detect fraud in financial transactions and approve/reject expenses submitted by employees, streamlining business…
$2.49
per user, per month
Pricing
IBM Watson Discovery
Klippa
Editions & Modules
No answers on this topic
Simple
$2.49
per user, per month
Effective
$3.99
per user, per month
Premium
$4.99
per user, per month
Offerings
Pricing Offerings
IBM Watson Discovery
Klippa
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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The Premium contains all of the features:
Submit through app, website and e-mail
Stored in the cloud with 10 years retention
Use categories, cost centers and tags
Reimburse travel expenses with the Google Maps integration
Approval through various authorization flows
Integration with your accounting system or ERP
Chat, mail, and phone support
Text recognition (OCR)
Dedicated account manager
Automatic fraud detection
Match creditcard statements automatically
Custom connections and integrations
Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.
Klippa does well with invoices without graphics and logos. If you can convince your suppliers to remove their branding and submit plain company names it will perform better. One issue that I could not overcome was when a supplier used "SO" (for Sales Order) as the prefix for an invoice. Every time the OCR ran it deciphered this as "S0" S-Zero. I wouldn't downgrade my rating based on that though. My one significant disappointment was I was led to believe that they would tailor the template for us. There was some minor work around our local tax rules but when it got to specific coding for our purchase order numbers the work ceased. To be fair, I may have misunderstood the scope of what changing these templates was included in the agreement. Either way, we could work around it so it wasn't a major flaw.
I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).
