IBM Watson Language Translator (discontinued) vs. Lilt vs. Smartling

Lilt is a great platform for translating and reviewing content for mainstream languages that are spoken by a large number of people such as Spanish, French, etc. in which case the machine translation tool does a great job of adding the appropriate fluency, grammar, and punctuations. The QA checks also likewise provide apt feedback with rarely any errors. The only shortfall for Lilt is when the content to be translated belongs to any non-mainstream languages (such as regional Indian state ones) and the most noticeable errors are thrown by the QA check tools which have several long-standing unfixed bugs.

Incentivized

Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.

Incentivized

• It worked.
• It is Pre-configured app.
• It is useful.

Incentivized

• Provide exact and fuzzy match feedback for translations
• Provide step by step segmented workflow for translating
• Great QA checks including Batch and Full to help detecting errors
• Good machine translation feedback to help translators

Incentivized

• Website translation without the need to build separate websites for additional locales
• Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file

• Sometimes it doesn't work when it is configured to two or more services.
• It should be working with more than two services.

Incentivized

• Provide greater quality feedback for non-mainstream languages such as Indian regional
• Improve punctuation and grammar fluency for non-mainstream languages
• Fix long standing bug issues in QA check reporting mechanism

Incentivized

• Perhaps a global replacement feature for the translation management system (TMS)?

We think Smartling is the way forward in terms of cloud-based translation management tools.

I always receive timely and pleasant support from their Help Desk!

We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• Sometimes it worked.
• It has some erratic problems.
• It must be working with two or more services.

Incentivized

• Lilt is helping my organization localize its products to a lot more languages
• Helps translating large content data like web pages with ease
• Improves overall quality of work done and hence help gain more clients

Incentivized

• Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Incentivized