IBM X-Force Incident Response and Intelligence Services (IRIS) vs. ServiceNow Security Operations

The application monitors data networks in the organization to generate positive infrastructure for controlling workflows. It enables my team to plan and collaborate from unified data connecting system that provides positive decision-making base. It has basic networking capacity of eliminating bottlenecks that slows workflows. The customer support team provides best technical support and leads for gaining maximum benefits. The cost and licensing terms can favor any business enterprise.

Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.

Incentivized

• Immediate recognition of possible conflicting interests within a field of view.
• Ability to assist users with Research and Development at an extraordinary rate.
• Real-Time feedback via neural pathways to analyze data and implement independent solutions that are tailored to the specific applications on-site.
• This entire review was written with the assistance of IRIS technology as a demonstrative of it's very real practical application. This took less than 2 minutes to write using my own hands.

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

• Suggestion 1) "RE:View" functionality.
• Suggestion 2) "ION = EYE-ON" in Language processing.
• Suggestion 3) Biological GUI+GPU integration.
• Suggestion 4) Ability to "RE:Quest" IRIS Up-link/Down-link interaction. (Inter-Act w/(EYE-ON))

• Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated

Incentivized

Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.

Incentivized

Secure work environment with this platform has enhanced effective workflow infrastructure. The cost of deployment and configuration capabilities with other security applications lead to main decision of acquiring this tool. The security control dashboards gives reliable performance reports that leads to quick decision-making when there are malware attacks. It gives lifecycle report for most work processes and threat intelligence information that enables my team to track workloads effectively.

Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.

Incentivized

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized