TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icinga

    Score9 out of 10
    N/AIcinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A

    ReliaQuest GreyMatter

    Score10 out of 10
    N/AReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
    Pricing
    IcingaReliaQuest GreyMatter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IcingaReliaQuest GreyMatter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IcingaReliaQuest GreyMatter
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Nagios Core
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IcingaReliaQuest GreyMatter
    Likelihood to Recommend
    8.0
    (7 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IcingaReliaQuest GreyMatter
    Likelihood to Recommend
    Icinga GmbH
    Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
    Incentivized
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    ReliaQuest
    Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
    Incentivized
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    Pros
    Icinga GmbH
    • Wealth of community-developed plugins.
    • Stable codebase.
    • Icinga 2 supports distributed monitoring.
    • Very performant, can support tens of thousands of checks per server.
    Incentivized
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    ReliaQuest
    • SOC service.
    • Managed services.
    • Correlation searches.
    Incentivized
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    Cons
    Icinga GmbH
    • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
    • If the io2db process fails you UI stops updating, which can be very frustrating.
    • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
    Incentivized
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    ReliaQuest
    • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
    • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
    Incentivized
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    Likelihood to Renew
    Icinga GmbH
    Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
    Incentivized
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    ReliaQuest
    No answers on this topic
    Alternatives Considered
    Icinga GmbH
    Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
    Incentivized
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    ReliaQuest
    Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
    Incentivized
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    Return on Investment
    Icinga GmbH
    • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
    • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
    • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
    • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
    Incentivized
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    ReliaQuest
    • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
    • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
    Incentivized
    Read full review
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