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Icinga vs. SolarWinds VoIP & Network Quality Manager (VNQM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icinga

    Score9 out of 10
    N/AIcinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A

    SolarWinds VoIP & Network Quality Manager (VNQM)

    Score8.2 out of 10
    N/ASolarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.N/A
    Pricing
    IcingaSolarWinds VoIP & Network Quality Manager (VNQM)
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    IcingaSolarWinds VoIP & Network Quality Manager (VNQM)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IcingaSolarWinds VoIP & Network Quality Manager (VNQM)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Nagios Core
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IcingaSolarWinds VoIP & Network Quality Manager (VNQM)
    Likelihood to Recommend
    8.0
    (7 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    IcingaSolarWinds VoIP & Network Quality Manager (VNQM)
    Likelihood to Recommend
    Icinga GmbH
    Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
    Incentivized
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    SolarWinds
    It is best suited for managing and monitoring homogenous networks where the design is similar across the board. The most obvious use case is to make sure the correct network quality of service is being maintained to ensure voice call quality in a converged networked. It would be less suited/necessary if the voice and data networks were segmented from each other.
    Incentivized
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    Pros
    Icinga GmbH
    • Wealth of community-developed plugins.
    • Stable codebase.
    • Icinga 2 supports distributed monitoring.
    • Very performant, can support tens of thousands of checks per server.
    Incentivized
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    SolarWinds
    • Quality of service monitoring.
    • IP SLA Analysis.
    Incentivized
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    Cons
    Icinga GmbH
    • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
    • If the io2db process fails you UI stops updating, which can be very frustrating.
    • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
    Incentivized
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    SolarWinds
    • The impact on SolarWinds performance itself of configuring a large number of IPSLA operations for monitoring can be difficult to predict. It would be beneficial to have some tools that could warn or predict the results of doing so.
    • Additional background information on the use case for each SLA operation type would be helpful to the user who may not be an expert in the field. The Server and Application Monitor product provides this benefit for application component monitoring.
    • The tool should be engineered to allow repeated SLA node discovery for any and all nodes in the Orion Platform database.
    Incentivized
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    Likelihood to Renew
    Icinga GmbH
    Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
    Incentivized
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    SolarWinds
    No answers on this topic
    Support Rating
    Icinga GmbH
    No answers on this topic
    SolarWinds
    Support is satisfactory.
    Incentivized
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    Alternatives Considered
    Icinga GmbH
    Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
    Incentivized
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    SolarWinds
    Our VOIP system is from Cisco, so they suggested their Packet Tracer to help with managing our quality of service. We found it to be an extremely technical tool much better aligned with diagnosing a detailed issue rather than helping monitor and manage the VOIP traffic as Solarwinds does.
    Incentivized
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    Return on Investment
    Icinga GmbH
    • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
    • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
    • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
    • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
    Incentivized
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    SolarWinds
    • VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
    • The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
    • We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.
    Incentivized
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