Ideagen's Enterprise Risk Management (ERM) software solution (formerly known as Pentana Risk) fully integrates risk management processes, from identifying and assessing risk business-wide, to assigning and monitoring mitigation plans, all the way through to reporting and defining a long-term strategy for enhanced performance.
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NetApp SnapMirror
Score10 out of 10
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NetApp offers SnapMirror, a data replication option.
Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.
NetApp SnapMirror is a no-brainer when it comes to retaining an offsite backup for disaster recovery purposes. The backbone of the product is the Snapshot technology built into NetApp technology. In my experience, the Snapshot/SnapMirror software has been flawless and very dependable. The only piece that I can see adding in the future is potentially connecting SnapMirror to the cloud as an additional backup destination.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very well versed and a good product to deal with downtime to recover from the failure is pretty good. Also, NetApp's engagement on Incident calls is very professional and humble. I would give a 100% rating to this product as I have been working on this for the past 5 years. It is stable, fast and highly reliable
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.
It just works 99% of the time. Even if there's a network outage, jobs just pick up after the outage is over. The only reason it's not a 10 is the weakness of the GUI interface for configuration. For me, all configuration has to be done at the command line.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
NetApp support has always been great. With the NetApp Auto-support system/web portal, the visibility into your NetApp storage is incredible. There have been times when I've been contacted by them for an issue that I haven't even discovered yet. For example, I received a call 20 minutes after a drive failed in our filer. I hadn't checked my email at that time and therefore didn't see the alert.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.
We chose NetApp's SnapMirror solution primarily because it was already integrated and licensed on our storage platforms. This allowed us to have a very fast implementation time and really allowed us to quickly close the learning gap of our administrators. Not only is NetApp SnapMirror easy to use, but it is also really easy to set up. IBM's product seemed quite difficult to set up and it would have taken our team much more time (which we don't have) to learn that product than NetApp's SnapMirror.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
