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Ideagen Risk Management vs. TrackWise

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ideagen Risk Management

    Score7.3 out of 10
    N/AIdeagen's Enterprise Risk Management (ERM) software solution (formerly known as Pentana Risk) fully integrates risk management processes, from identifying and assessing risk business-wide, to assigning and monitoring mitigation plans, all the way through to reporting and defining a long-term strategy for enhanced performance.N/A

    TrackWise

    Score8.2 out of 10
    N/ASparta Systems headquartered in Hamilton offers TrackWise, a quality management system designed to allow the user to leverage existing investment to quickly implement a cost-effective quality management system. Also, TrackWise Digital helps users to track and manage internal, third-party, and regulatory audits.N/A
    Pricing
    Ideagen Risk ManagementTrackWise
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ideagen Risk ManagementTrackWise
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Ideagen Risk ManagementTrackWise
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Ideagen Risk Management and TrackWise
    Feature
    Ideagen Risk Management
    7.3
    1 Ratings
    1% below category average
    TrackWise
    -
    Ratings
    Common repository of GRC items6.41 Ratings00 Ratings
    Risk management8.21 Ratings00 Ratings
    User Ratings
    Ideagen Risk ManagementTrackWise
    Likelihood to Recommend
    7.3
    (1 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    6.4
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Ideagen Risk ManagementTrackWise
    Likelihood to Recommend
    Ideagen
    Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.
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    Sparta Systems
    We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.
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    Pros
    Ideagen
    • Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
    • Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.
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    Sparta Systems
    • Tracking System
    • Search Function
    Incentivized
    Read full review
    Cons
    Ideagen
    • Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
    • We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.
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    Sparta Systems
    • No suggestion for improvements
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    Likelihood to Renew
    Ideagen
    No answers on this topic
    Sparta Systems
    The user experience is great and I would recommend other's to use trackwise for it's customization flexibility
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    Usability
    Ideagen
    Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.
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    Sparta Systems
    Well TrackWise is having everything any organization wanted, as its name itself indicate Track so it will track everything you want, you can generated the adhoc summary for your change control, CAPA, deviation, OOL, OOS which will help you t be prepare to maintain a health quality management system. it will eliminate the dependency of person specific task for tracking and your system will become fully system driven.
    Incentivized
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    Support Rating
    Ideagen
    The support team are excellent and always answer queries promptly. They are very helpful.
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    Sparta Systems
    I did not interact with the support team.
    Incentivized
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    Alternatives Considered
    Ideagen
    We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.
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    Sparta Systems
    Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
    Incentivized
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    Return on Investment
    Ideagen
    • Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
    • We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
    • New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.
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    Sparta Systems
    • More visibility of Quality issues
    • User friendly software
    • Easy to do multiple things at one platform
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    ScreenShots

    Ideagen Risk Management Screenshots

    Screenshot of a dashboard showing the risk profile and scores for each individual risk, with a range of visual toolsProduct screenshotScreenshot of a step-by-step form filling exercise that guides the user through each field