IDERA SQL Safe Backup vs. Quest Rapid Recovery

SQL Safe is appropriate and well-suited for any backup scenario. Having used SQL Safe, I probably wouldn't want to manage a set of servers in the future without it. If you only have a couple of SQL servers, it might not be worth the spend as there are well-maintained free options that are very functional (though they do require more technical knowledge). But I can't think of a scenario where SQL Safe wouldn't be appropriate.

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AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.

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• History visibility
• Very intuitive
• Easy to set up

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• Continuous backup with deduplication and compression
• The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
• Can back up physical and virtual (ESX or Hyper-V).

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• When you're adding a new SQL server, sometimes the install from the management server to the SQL server will fail. I'm guessing this happens because of some version difference in Windows components or similar. Not a huge deal because you can just copy the agent to the SQL server and install it there, but considering how easy everything else is, I would expect this to be a little more fluid.
• I ran into a situation where part of our business decided to move their servers to a third-party data center. When they took away a SQL server that I was managing with SQL Safe, anything having to do with that policy took forever. Click. Wait 10 minutes. Window reacts. I'm guessing this is because the Management Console is trying super hard to contact the server in question, but I wish it handled losing a server better than it does.

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• Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
• There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
• The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.

In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.

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Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results

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IDERA SQL Safe Backup winning thanks to the pricing, nothing more.

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I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations

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• SQL Safe allows me to spend less time managing my DR plan and still maintain confidence that my backups and restores are solid. Saving my time means saving money.
• SQL Safe does an amazing job at backup compression over and above SQL's native compression. SQL backups are probably our single largest consumer of network drive space. Any product that helps reduce my network footprint, saves money.

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• AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
• One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
• The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.

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