Quest Rapid Recovery Review
May 29, 2023
Quest Rapid Recovery Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quest Rapid Recovery
We currently use Quest Rapid Recovery as one of our Managed backup service offerings to our clients. This is an all inclusive backup service where the client gets onsite and offsite backups and the option for DR by using the virtual standby feature of the software, all of which is Managed by us as the Managed Services Provider. For our clients they are looking for a hands off backup solution to protect their on premise servers and have an air-gapped copy offsite.
- The deduplication and compression is extremely good and serves very well for organizations with very large volumes of data or a large number of servers.
- The virtual standby of the protected servers are very easy to get online for testing or in the event of a disaster.
- If you have a good internet connection, the offsite replications complete very quickly, taking good advantage of the deduplication and compression both onsite and offsite.
- If you are looking for a very long GFS retention policy the deduplication and compression easily facilitates multiple years without the need for huge storage capacity.
- Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
- There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
- The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
- Because the backup software is so scalable for a Managed Service Provider, it has made managing backups for our clients daily very easy and low effort, thus increasing our revenue.
- The software runs on a wide range of hardware which has made repurposing older equipment a very effective way of deploying it to our clients cheaply.
- We have used the backup software for approximately 8-10 years, however the software does not seem to be getting heavily developed which means in comparison to other vendors it is going to quickly become obsolete.
Quest Rapid Recovery is probably a mid tear backup solution in comparison to its competitors. It is definitely a very good backup solution however is missing some key features and integrations compared to other backup software's. The biggest thing I think it has over its competitors is the efficiency of data deduplication and compression when you have a very large number of servers or many terabytes of data to backups.
Overall it is a very competitive backup solution however it is slowly getting left behind by some of the other vendors like Veeam and Acronis.
Overall it is a very competitive backup solution however it is slowly getting left behind by some of the other vendors like Veeam and Acronis.
Do you think Quest Rapid Recovery delivers good value for the price?
Not sure
Are you happy with Quest Rapid Recovery's feature set?
Yes
Did Quest Rapid Recovery live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quest Rapid Recovery go as expected?
Yes
Would you buy Quest Rapid Recovery again?
Yes