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Quest Rapid Recovery

Quest Rapid Recovery
Formerly AppAssure

Overview

What is Quest Rapid Recovery?

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

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Learn from top reviewers

Quest Rapid Recovery Review

Rating: 7 out of 10
May 29, 2023
Vetted ReviewVerified User
We currently use Quest Rapid Recovery as one of our managed backup service offerings to our clients. This is an all inclusive backup service where the client gets onsite and o...
Continue reading
Adir Erulkar
Manager - Information Technology
Cyber Security Services Manager
Emerging IT
Quest Rapid Recovery8 years of experience

Rapid Recovery Provides Affordable, Reliable Backup Solutions

Rating: 8 out of 10
October 13, 2021
IncentivizedVetted ReviewVerified User
We use Quest RR for our primary backup solution at all 3 of our locations. It replicates from location to location. It is a very simple configuration that does provide us with...
Continue reading
Aaron Phillips
Administrator - Information Technology
IT Manager
Outbound Technologies
Quest Rapid Recovery6 years of experience

Easy, cost effective, and trustworthy backup solution

Rating: 8 out of 10
November 5, 2019
IncentivizedVetted ReviewVerified User
It is used across our whole organization to provide backups and archiving of system-critical production hosts. It addresses issues of data availability, integrity, and securit...
Continue reading
Verified user
Technician
Quest Rapid Recovery5 years of experience

AppAssure gets it done

Rating: 9 out of 10
April 8, 2016
IncentivizedVetted ReviewVerified User
AppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Tra...
Continue reading
Tony Albanese
Analyst - Information Technology
System Analyst III (SAN)
Hunterdon Healthcare
Quest Rapid Recovery3 years of experience

Are you sure? No, I'm AppAssure!

Rating: 10 out of 10
October 12, 2015
IncentivizedVetted ReviewVerified User
We use AppAssure as our data backup and data recovery solution. AppAssure is currently being used in our corporate environment and across all of our branch office locations. W...
Continue reading
Dhaval Parekh MCP, MCSA, MCSA+M
Engineer - Information Technology
Senior Systems Administrators
AASKI Technology
Quest Rapid Recovery3 years of experience
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Pricing

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License + 1 Year 24/7 Maintenance

1,819.99

On Premise

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.6
Avg 8.2
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Product Details

What is Quest Rapid Recovery?

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

Simplify backup and restore
Monitor and manage backup and recovery environments — across multiple sites — from one cloud-based management console.

Address demanding recovery point objectives
Leverages image-based snapshots, up to every five minutes, to address demanding recovery point objectives and reduce risk of data loss and downtime. Rapid Recovery tracks changed blocks to accelerate backups and reduce storage.

Wide application support
Application-consistent backup with lightning-fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Cloud-based backup, archive and disaster recovery
Archive your static data to Microsoft Azure, Amazon S3 and Glacier, Rackspace, Google, or any OpenStack provider. Implement easy DRaaS in the Azure cloud with just a few clicks. You can even run Rapid Recovery can also be ran as a replication target in the Azure cloud for free.

Virtual environment protection
Protect both physical and virtual environments with a single backup and recovery software solution; agentless backup and recovery for Microsoft Exchange and SQL databases residing on users' virtual machines.

Data deduplication and replication
Significantly reduce storage requirements and associated costs by up to 95% with built-in compression and deduplication.

Quest Rapid Recovery Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

Reviewers rate Multiple backup destinations and Incremental backup identification and Backup to the cloud highest, with a score of 10.

The most common users of Quest Rapid Recovery are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 7)

Quest Rapid Recovery Review

Rating: 7 out of 10
May 29, 2023
AE
Adir Erulkar
Cyber Security Services Manager
Emerging IT (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Quest Rapid Recovery
8 years of experience
Use Cases and Deployment Scope
We currently use Quest Rapid Recovery as one of our Managed backup service offerings to our clients. This is an all inclusive backup service where the client gets onsite and offsite backups and the option for DR by using the virtual standby feature of the software, all of which is Managed by us as the Managed Services Provider. For our clients they are looking for a hands off backup solution to protect their on premise servers and have an air-gapped copy offsite.
Pros
  • The deduplication and compression is extremely good and serves very well for organizations with very large volumes of data or a large number of servers.
  • The virtual standby of the protected servers are very easy to get online for testing or in the event of a disaster.
  • If you have a good internet connection, the offsite replications complete very quickly, taking good advantage of the deduplication and compression both onsite and offsite.
  • If you are looking for a very long GFS retention policy the deduplication and compression easily facilitates multiple years without the need for huge storage capacity.
Cons
  • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
  • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
  • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
Likelihood to Recommend
  • If you are looking for a very long GFS retention policy (multiple years), this software is very efficient with on disk data usage for the backups by the way of deduplication and compression.
  • You have a very large data footprint and are looking for an efficient backup solution that will deduplicate and compress your backup data very well.
  • You are looking for a backup software that allows you to host the onsite and offsite backup server/software/data and not use any cloud services.
  • You are a Managed Services Provider looking for a good Managed backup solution that is quite cost effective and scalable when servicing to multiple clients.

Rapid Recovery Provides Affordable, Reliable Backup Solutions

Rating: 8 out of 10
Incentivized
October 13, 2021
AP
Aaron Phillips
IT Manager
Outbound Technologies (Automotive, 51-200 employees)
Vetted Review
Verified User
Quest Rapid Recovery
6 years of experience
Use Cases and Deployment Scope
We use Quest RR for our primary backup solution at all 3 of our locations. It replicates from location to location. It is a very simple configuration that does provide us with peace of mind.
Pros
  • Backup email reporting is good.
  • Deduplication makes backing up larger jobs much more manageable.
  • Restoring files is fairly simple and quick.
Cons
  • Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
  • Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
Likelihood to Recommend
It's well suited for small to medium businesses who have multiple offices and several terabytes of data to backup. Good replication between sites. It is not well suited for smaller businesses with either not a lot of data or no need for replication to other locations.

Easy, cost effective, and trustworthy backup solution

Rating: 8 out of 10
Incentivized
November 05, 2019
Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employees
Vetted Review
Verified User
Quest Rapid Recovery
5 years of experience
Use Cases and Deployment Scope
It is used across our whole organization to provide backups and archiving of system-critical production hosts. It addresses issues of data availability, integrity, and security and it does them in a very easy to use manner. On top of that, it supports our required compliance issues and makes it easy to restore critical systems and data in the event of a failure.
Pros
  • Automation and scheduling.
  • Easy to use interface.
  • Virtually painless deployment and configuration.
Cons
  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
Likelihood to Recommend
Quest Rapid Recovery is well suited for business scenarios where back up is needed in a set it and forget it manner. Great for beginning admins because it is incredibly easy to learn and use. Scales incredibly well with your organization as it grows. It may present challenges in hybrid os environments, but it still manages to serve the needs there as confidently as in a homogenous environment once configured.

AppAssure gets it done

Rating: 9 out of 10
Incentivized
April 08, 2016
TA
Tony Albanese
System Analyst III (SAN)
Hunterdon Healthcare (Hospital & Health Care, 1001-5000 employees)
Vetted Review
Verified User
Quest Rapid Recovery
3 years of experience
View profile
Use Cases and Deployment Scope
AppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Traditional file level backup solutions were problematic with our document management application because of the sheer volume of files. The ability to export a backup to a virtual machine has allowed us restore a "broken" VM with just a few clicks. This same function gives us the ability to have a "standby" VM ready to power up should a production VM fail.
Pros
  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Cons
  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Likelihood to Recommend
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.

Are you sure? No, I'm AppAssure!

Rating: 10 out of 10
Incentivized
October 12, 2015
Use Cases and Deployment Scope
We use AppAssure as our data backup and data recovery solution. AppAssure is currently being used in our corporate environment and across all of our branch office locations. We are able to do a bare metal restore under 30 minutes and for our mission critical servers we utilize the Virtual Standby feature which [brings back] a dead server back online within minutes. With a secondary AppAssure appliance in our branch office locations, we are able to replicate our mission critical network share server to 2 other sites, which accommodates our disaster recovery issues. Overall, we are very satisfied with the AppAssure appliances we've purchased.
Pros
  • AppAssure add-on (DocRetriever for SharePoint Console) allows us to recover a particular sub site in SharePoint if deleted.
  • AppAssure add-on (Local Mount Utility) allows us to drill into an incremental backup to retrieve a file that was saved on a particular date and be able to mount it and make it into a temporary file recovery share.
  • AppAssure Virtual Standby allows us to put our primary domain controller on Virtual Standby in lieu of a disaster.
Cons
  • I've noticed that pushing an agent update via the console does not always work. It gets frustrating to download the 300mb agent and install it manually across our infrastructure servers.
  • Reporting is a big issue, the canned reports aren't really helpful. I wish there was a way to have customized reporting. Also, be able to schedule reporting from the console. I had to schedule it through PowerShell, but most people aren't proficient with PowerShell so it could be quite challenging.
  • The Event logs: When there is a failure, it doesn't provide explanation at times of why it failed. If there was a solution/suggested To-Do if a particular error occurred it would save a lot of IT time.
Likelihood to Recommend
If your organization is looking for a solution that provides reliable backup, quick data restore or replication then AppAssure is the appliance to consider. If your organization has Hyper-V or VMware in your environment and requires those [to have] .vhdx or .vmdk backup, then AppAssure is the appliance to consider. If your organization is looking for a data recovery solution, then consider using AppAssure.
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