iET ITSM vs. ManageEngine ServiceDesk Plus
iET ITSM vs. ManageEngine ServiceDesk Plus
Product | Rating | Most Used By | Product Summary | Starting Price |
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iET ITSM | N/A | iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management. | N/A | |
ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
iET ITSM | ManageEngine ServiceDesk Plus | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iET ITSM | ManageEngine ServiceDesk Plus | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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iET ITSM | ManageEngine ServiceDesk Plus | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iET ITSM | ManageEngine ServiceDesk Plus | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 6.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Support Rating | - (0 ratings) | 9.0 (3 ratings) |
iET ITSM | ManageEngine ServiceDesk Plus | |
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Likelihood to Recommend | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Pros | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Cons | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Likelihood to Renew | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Usability | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Support Rating | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Alternatives Considered | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Return on Investment | iET Solutions, LLC. No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
ScreenShots | iET ITSM Screenshots |