Freshservice , Cherwell Service Management (discontinued) , and BMC Helix ITSM are common alternatives for ManageEngine ServiceDesk Plus.

Question 1

What is ManageEngine ServiceDesk Plus?

Accepted Answer

ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.

Question 2

What are ManageEngine ServiceDesk Plus's top competitors?

Accepted Answer

Question 3

What is ManageEngine ServiceDesk Plus's best feature?

Accepted Answer

Reviewers rate ITSM collaboration and documentation highest, with a score of 10.

Question 4

Who uses ManageEngine ServiceDesk Plus?

Accepted Answer

The most common users of ManageEngine ServiceDesk Plus are from Mid-sized Companies (51-1,000 employees).