Ignition vs. InfluxDB

Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.

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InfluxDB is very good at storing monitoring metrics (e.g. performance data). InfluxDB is not the right choice if you need to store other data types (like plain text, data relations etc.).

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• Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
• Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
• Integrates with Xero: It integrates with our accounting software, making reporting faster.

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• Perfect handling telemetry data.
• Low latency, near real time.
• SQL-like language makes it easier to query.

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• The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
• PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
• PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
• PI should allow for more than 2 templates (Business and Individual).
• PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.

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• GUI based administrator console

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InfluxDB is a near perfect product for time series database engines. The relatively small list of cons are heavily outweighed by it's ability to just work and be a very flexible and powerful database engine. The community and support provided by the corporation are the only areas I have little experience.

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The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.

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We have worked with the InfluxDB support team a few times so far and it has been positive. Issues submitted are worked on promptly and we have good feedback.

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You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.

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To be honest, I didn't look at alternatives since InfluxDB performs very well if you can oversee the lack of security and HA features. But for all challenges, there is an easy solution which brings you forward (e.g. read load balancing can be achieved by using a common HTTPS load balancer).

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• We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.

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• Provided us a time series DB.
• With the SQL-like language, it is very easy to learn.
• Empowered us to keep track of our events.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info