Ignition vs. KeepSolid Sign

Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.

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I think this is a great application, and I would recommend it. The advantage of this application is that it can be used on any kind of device and any OS, so you don't need to worry about compatibility issues.

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• Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
• Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
• Integrates with Xero: It integrates with our accounting software, making reporting faster.

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• Easy to use interface
• Quick signing
• Good security (so far)

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• The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
• PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
• PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
• PI should allow for more than 2 templates (Business and Individual).
• PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.

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• I would like to see a way to have a waver that I can just have an overall generic link to, this way new guests at the circus school, just needs to go to one URL, fill in a waiver, and it will save it for them. *** this can remove the step of me having to enter their name and send it to them and save me time.
• It was not very clear at first how to send contracts.
• It was not very clear at first, how to edit and change contracts on line.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The thing is, DocuSign is surely the better performing product for now. But if for the same price you get unlimited sends with KeepSolid Sign (or significant savings with a team) then KeepSolid Sign, with all the work it needs to do is my tool of choice. Again, I can't speak for a team setting, I'm the only one who uses it, but I like it, as it works just fine for me.

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• We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.

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• Timely turn over for clients
• Easy to save
• Upload and download speeds have been good.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info