ImageKit.io vs. Socialtext (discontinued)

E-Commerce is a perfect example where a service like ImageKit.io, is well suited. It takes a lot of the guesswork related to browser image format support, correct image dimensions for every kind of device, away from the developer. Thus reducing the need for maintaining code ourselves to check for and deliver an image for every user and his specific browser. This reduces code maintenance time in the long run and less custom code will ensure stability after integration for our online store running on OpenCart 3.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Automatically convert images for fast delivery based on browser support and network quality.
• Well-documented integration documentation that is easy to follow when getting started with your implementation.
• Easy to navigate user dashboard for setup and management of server origins and account settings. The usage analytics page is also handy to track and fix any 404 errors there might be for an image/s.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• The Usage Analytics page could be laid out a little better and include filtering options, options may include path, country, IP Address, etc.
• The ability to add an additional user to the starter plan would be great to illustrate the possibility to new customers.
• The API Reference guide could include some more section-specific code examples for each of the supported technology stacks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

The main consideration for our choice was to be able to optimize and deliver the images from the server they are stored on without needing to move or change the current product upload workflow for our Marketing team. This is where ImageKit.io provided the best solution at the time we evaluated the options available in the market.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Our code has become easier to maintain, we no longer need to let the backend generate thumbnails
• Our site speed up significantly, which boosted our SEO ranking
• We had a similar solution built in-house on AWS lambda, but we no longer have the headache to maintain this solution ourselves.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions