What users are saying about
This review does not include a rating.
12 Ratings
This review does not include a rating.
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Attribute Ratings

    Likelihood to Recommend

    iMagic Inventory Software

    N/A
    0 Ratings
    5.7

    Zoho Inventory

    57%
    3 Ratings

    Likelihood to Renew

    iMagic Inventory Software

    N/A
    0 Ratings
    7.0

    Zoho Inventory

    70%
    1 Rating

    Likelihood to Recommend

    iMagic Software

    No answers on this topic

    Zoho Corporation

    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Read full review

    Pros

    iMagic Software

    No answers on this topic

    Zoho Corporation

    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Read full review

    Cons

    iMagic Software

    No answers on this topic

    Zoho Corporation

    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Read full review

    Pricing Details

    iMagic Inventory Software

    Starting Price

    $0

    Editions & Modules

    iMagic Inventory Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Zoho Inventory

      Starting Price

      $39 per organization / month billed annually ($49.00 billed monthly)

      Editions & Modules

      Zoho Inventory editions and modules pricing
      EditionModules
      BASIC$39.001
      STANDARD$79.002
      STANDARD$199.003

      Footnotes

      1. per organization / month billed annually ($49.00 billed monthly)
      2. per organization / month billed annually ($99.00 billed monthly)
      3. per organization / month billed annually ($249.00 billed monthly)

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      iMagic Software

      No answers on this topic

      Zoho Corporation

      It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
      Read full review

      Alternatives Considered

      iMagic Software

      No answers on this topic

      Zoho Corporation

      The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
      Read full review

      Return on Investment

      iMagic Software

      No answers on this topic

      Zoho Corporation

      • We stopped using it as it was difficult to set up.
      • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
      Read full review

      Screenshots

      Add comparison