TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impartner PRM

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

    $2,000

    per month

    Smile.io

    Score10 out of 10
    N/ASmile.io is a customer loyalty platform from the company of the same name in Kitchener, Ontario. Notably, Smile.io offers a free plan (available for Wix users) to help new entrepreneurs get started with a rewards program, including basic features to reward customers on every order, social sharing & birthday rewards, offer discounts for redeeming points, or style the program to match the site's brand.

    $49

    per month up to 500 monthly orders.

    Pricing
    Impartner PRMSmile.io
    Editions & Modules
    Impartner Emerge Package
    $2,000
    Base Price (Modules and Add-Ons available)
    Wix - Free
    $0
    per month
    Wix - Premium
    $49
    per month
    BigCommerce - Starter
    $49
    per month
    Shopify - Starter
    $49
    per month
    BigCommerce - Growth
    $199
    per month
    Shopify - Growth
    $199
    per month
    BigCommerce - Plus
    $999
    per month
    Shopify - Plus
    $999
    per month
    Offerings
    Pricing Offerings
    Impartner PRMSmile.io
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Impartner PRMSmile.io
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Impartner PRM and Smile.io
    Feature
    Impartner PRM
    8.2
    2 Ratings
    21% above category average
    Smile.io
    -
    Ratings
    Dashboards8.52 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Best Alternatives
    Impartner PRMSmile.io
    Small Businesses
    No answers on this topic
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impartner PRMSmile.io
    Likelihood to Recommend
    7.4
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Impartner PRMSmile.io
    Likelihood to Recommend
    Impartner Software
    I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
    Incentivized
    Read full review
    Smile.io
    No answers on this topic
    Pros
    Impartner Software
    • Providing data in an easily digestible format.
    • Intuitive workflow, really easy to learn in an afternoon.
    • Cloud access feature allows for easy access on any device.
    Incentivized
    Read full review
    Smile.io
    No answers on this topic
    Cons
    Impartner Software
    • Training was very difficult to set up and maintain
    • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
    • The most expensive tool we looked at
    Incentivized
    Read full review
    Smile.io
    No answers on this topic
    Alternatives Considered
    Impartner Software
    Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
    Incentivized
    Read full review
    Smile.io
    No answers on this topic
    Return on Investment
    Impartner Software
    • I do think our lead to demo rate increased a significant percent
    • We were able to communicate easily with over 1k partners that were hard to reach before
    Incentivized
    Read full review
    Smile.io
    No answers on this topic
    ScreenShots

    Impartner PRM Screenshots

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