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Expensive, Hard to Implement, but Powerful
January 27, 2022

Expensive, Hard to Implement, but Powerful

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ImpartnerPRM

Our primary use of Impartner was for deal registration and for a good way for our partners to gain access to marketing material. There were other things we utilized liked the training, and custom data sheets.
  • Integration to Salesforce
  • Helping partners know where opportunities are in the sales cycle
  • Easy to navigate
  • Easy way to gain access to content
  • Training was very difficult to set up and maintain
  • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
  • The most expensive tool we looked at
  • Deal registration
  • Training
  • Easy to use experience for partners
  • Access to collateral
  • I do think our lead to demo rate increased a significant percent
  • We were able to communicate easily with over 1k partners that were hard to reach before
We looked at Salesforce PRM. Honestly, I would steer clear of that. We switched to Allbound and it’s been a much better experience.

Do you think Impartner PRM delivers good value for the price?

No

Are you happy with Impartner PRM's feature set?

No

Did Impartner PRM live up to sales and marketing promises?

No

Did implementation of Impartner PRM go as expected?

Yes

Would you buy Impartner PRM again?

No

Salesforce CPQ (formerly SteelBrick), Allbound, LeanData, Outreach
If you are looking for a really good solution for deal registration, Impartner does a great job. Some of the things we did were very straightforward. The backend was very slick and had a lot of advanced features. It takes a lot of dedication to understand the tool. It isn’t what I would call drag and drop. My least favorite part of the tool was dealing with their director of sales. In my experience, he was really unpleasant and was mad that his team was spending time on a section of the training that his team had screwed up. When he told us we owed more money because of the extra time and I explained the situation, in my opinion, he became a bully.