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Impero Remote Manager (discontinued) vs. RemoteCall PC/Mobile/Visual

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impero Remote Manager (discontinued)

    Score8 out of 10
    N/AImpero Remote Manager, from the education management software company Impero Software in the UK, was a remote access and administration tool for troubleshooting and assistance. It is no longer available.N/A

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
    Remote Administration
    Comparison of Remote Administration features of Impero Remote Manager (discontinued) and RemoteCall PC/Mobile/Visual
    Feature
    Impero Remote Manager (discontinued)
    4.5
    1 Ratings
    55% below category average
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    Screen sharing7.01 Ratings00 Ratings
    File transfer4.01 Ratings00 Ratings
    Instant message5.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication5.01 Ratings00 Ratings
    Access to sleeping/powered-off computers2.01 Ratings00 Ratings
    Over-the-Internet remote session5.01 Ratings00 Ratings
    Initiate remote control from mobile4.01 Ratings00 Ratings
    Remote management of servers & workstations6.01 Ratings00 Ratings
    Remote Active Directory® management3.01 Ratings00 Ratings
    Centralized management dashboard3.01 Ratings00 Ratings
    Session record6.01 Ratings00 Ratings
    Annotations3.01 Ratings00 Ratings
    Monitoring and Alerts5.01 Ratings00 Ratings
    Multi-platform remote control5.01 Ratings00 Ratings
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    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
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    Score7.2 out of 10
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    Score8.2 out of 10
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    Remote Desktop Manager
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Impero Remote Manager (discontinued)RemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    Discontinued Products
    Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
    Incentivized
    Read full review
    Rsupport
    There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It allows us to keep track of our students.
    • The user interface is really easy to use and understand.
    Incentivized
    Read full review
    Rsupport
    • low cost.
    • fast access.
    • Remote mobile service.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It crashes frequently, so that could be fixed.
    • The ability to take over a student's screen could be a little easier as well.
    Incentivized
    Read full review
    Rsupport
    • They need to invest more in advertising.
    • Fewer users than competitors.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
    Incentivized
    Read full review
    Rsupport
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
    Incentivized
    Read full review
    Rsupport
    RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It keeps students on task.
    • It allows our teachers to better manage how their students are using Chromebooks.
    Incentivized
    Read full review
    Rsupport
    • Saved a lot of time and money.
    • Low cost.
    Incentivized
    Read full review
    ScreenShots

    RemoteCall PC/Mobile/Visual Screenshots

    Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer