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RemoteCall PC/Mobile/Visual

RemoteCall PC/Mobile/Visual

Overview

What is RemoteCall PC/Mobile/Visual?

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can…

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Recent Reviews
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Pricing

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RemoteCall Server

30k+ USD

On Premise
per installation

RemoteCall PC

59.90 / month

Cloud
per seat

RemoteCall PC + visual

74.90 / month

Cloud
per seat

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.remotecall.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is RemoteCall PC/Mobile/Visual?

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, and touts speed, reliability, and security.

PC Support
- A solution to remotely support PC by sharing the customer’s screen with the support agent.
- Connect from PC to PC.

Mobile support
- Troubleshoot in real-time with remote screen sharing and control of smartphone / tablet.
- Connect from PC to mobile.

Visual support
- Troubleshoot in real-time by watching live camera feed from customer's smartphone / tablet.
- Connect from PC to mobile device's camera.

RemoteCall WebViewer
Now available on browser from PC and mobile.

RemoteCall PC/Mobile/Visual Features

  • Supported: Screen sharing (PC/Mobile/Visual)
  • Supported: Capture / record session (PC/Mobile/Visual)
  • Supported: Lock Viewer (PC/Mobile/Visual)
  • Supported: Multi-connection (PC/Mobile/Visual)
  • Supported: Reverse connection ((PC)

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer

RemoteCall PC/Mobile/Visual Videos

A story about you.
Promotional video
Connect from PC to mobile.

RemoteCall PC/Mobile/Visual Integrations

RemoteCall PC/Mobile/Visual Competitors

RemoteCall PC/Mobile/Visual Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, Korean, Japanese, Chinese, Spanish, French

RemoteCall PC/Mobile/Visual Downloadables

RemoteCall PC/Mobile/Visual Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used RemoteCall for remote management of internal employees and remote management of customers. The biggest advantage is that you can support the service without going to the customer and solve the problem immediately. In addition, the senior engineer can remotely provide technical support to the junior engineer who is on-site, so he can manage it efficiently.
  • low cost.
  • fast access.
  • Remote mobile service.
  • They need to invest more in advertising.
  • Fewer users than competitors.
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
  • Remote control.
  • Real time access & control.
  • Saved a lot of time and money.
  • Low cost.
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
RemoteCall PC/Mobile/Visual, RemoteView, TeamViewer
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