ImportYeti vs. Resolver

This tool proves invaluable in grasping the landscape of market participants and their interactions. It enables us to conduct comprehensive market research, equipping us with the knowledge we need to make informed decisions. While it excels in providing insights into the volume flow within the market, it may fall short when it comes to pricing or the value of trades. Nonetheless, its ability to decipher market players and dynamics remains a strong asset for our business. We can rely on this tool to navigate the market terrain and gain a competitive edge.

At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Great data on Suppliers and Manufacturers
• Easy connect to all the platforms manufacturer is on for product portfolio
• PowerQuery tool lets you export for further analysis

• Intuitive chatbot functionality
• Unlimited number of live agents at one fixed price
• Real-time assistance with cobrowsing feature
• A decent number of integrations with popular tools

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Wish the ability to download I information was available
• Wish their was an availability to search by category (ie copper cookware; cutlery etc
• Being able to more easily see who else a supplier manufactures work with as helps you understand quality being produced

• Number of native integrations could be bigger
• Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

After posting this (previously positive) review, all communication stopped from ImportYeti's side. Updating the review to reflect this.

ImportYeti is aimed for simplicity and cost effective solution. Many of its competitors provide a wide range of solutions, with a much greater price point. If you need a complete range of solutions, you may consider other options. ImportYeti is great in its scope, for querying the information regarding US imports. Is structured and really easy to use.

Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cut competitor supplier analysis time down to a fraction

• Radically increased conversion rates due to proactive chat bots
• Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
• Saved hours of time of support team

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info