Inbenta Chatbots vs. Invocom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inbenta Chatbots
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
Invocom
Score 0.0 out of 10
N/A
InvoCom is a chatbot technology designed to ensure real-time support, engagement, and communication ties. The vendor states its aim is for long-term organizational growth by corroborating valued and loyal customers. They present their solution as a complete customer service representative package that can help grow business.
$40
per month per user
Pricing
Inbenta ChatbotsInvocom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Inbenta ChatbotsInvocom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
Inbenta ChatbotsInvocom
Best Alternatives
Inbenta ChatbotsInvocom
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Inbenta ChatbotsInvocom
Likelihood to Recommend
9.5
(2 ratings)
-
(0 ratings)
User Testimonials
Inbenta ChatbotsInvocom
Likelihood to Recommend
Inbenta Technologies Inc.
In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
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Invocom
No answers on this topic
Pros
Inbenta Technologies Inc.
  • Integrate the voice into the customer experience.
  • A real, relatable and up to par spanish translation.
  • An amazing customer service structure.
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Invocom
No answers on this topic
Cons
Inbenta Technologies Inc.
  • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
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Invocom
No answers on this topic
Alternatives Considered
Inbenta Technologies Inc.
The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
Read full review
Invocom
No answers on this topic
Return on Investment
Inbenta Technologies Inc.
  • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
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Invocom
No answers on this topic
ScreenShots

Inbenta Chatbots Screenshots

Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics

Invocom Screenshots

Screenshot of Dashboard of InvocomScreenshot of Invocom AI ChabotScreenshot of Scheduling MeetingScreenshot of Chatbot Responce