TrustRadius: an HG Insights company

Inbenta Chatbots vs. Voiceflow

Save this comparison

Save this comparison

Inbenta Chatbots

3 Reviews and Ratings

Voiceflow

2 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    		According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A

    Voiceflow

    Score10 out of 10
    		N/AVoiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.

    $60

    per month per editor

    Pricing
    Inbenta ChatbotsVoiceflow
    Editions & Modules
    No answers on this topic
    Pro
    $60
    per month 10k credits
    Business
    $150
    per month 30k credits
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Inbenta ChatbotsVoiceflow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.Discount available for annual billing on Pro and Business plans.
    More Pricing Information
    Best Alternatives
    Inbenta ChatbotsVoiceflow
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta ChatbotsVoiceflow
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Inbenta ChatbotsVoiceflow
    Likelihood to Recommend
    Inbenta Technologies Inc.
    In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
    David Duque Seiler
    Owner
    Read full review
    Voiceflow
    For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
    Incentivized
    Shashikant Jha
    Conversation Designer
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Integrate the voice into the customer experience.
    • A real, relatable and up to par spanish translation.
    • An amazing customer service structure.
    David Duque Seiler
    Owner
    Read full review
    Voiceflow
    No answers on this topic
    Cons
    Inbenta Technologies Inc.
    • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
    David Duque Seiler
    Owner
    Read full review
    Voiceflow
    No answers on this topic
    Usability
    Inbenta Technologies Inc.
    No answers on this topic
    Voiceflow
    Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
    Incentivized
    Shashikant Jha
    Conversation Designer
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
    David Duque Seiler
    Owner
    Read full review
    Voiceflow
    No answers on this topic
    Return on Investment
    Inbenta Technologies Inc.
    • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
    David Duque Seiler
    Owner
    Read full review
    Voiceflow
    No answers on this topic
    ScreenShots

    Inbenta Chatbots Screenshots

    Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics