InboxAlly vs. Mailchimp Transactional Email (Mandrill)

Well Suited1- Noticeable increase in open rates
2- Easy setup process
3- Great customer supportLess Appropriate1- Some users may need time to fully understand all the features2- Improvements in deliverability aren’t always instant; consistency is key. 3- While the value is strong, startups on a tight budget might find it little bit expensive.

Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs

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• Increased open rates
• Detailed analytics
• Deliverability issues are solved
• Best warmup tool for our new email accounts

• Mandrill is extremely reliable. We switched from using a platform that was very hit-or-miss, but we never had a single deliverability issue with Mandrill's transactional API. Every email was sent reliably and quickly.
• Mandrill's reporting and debugging features made it easy to ensure that all our messages were getting delivered to the right place in a timely manner. In fact, Mandrill's tools were so robust that we used it as an end-around way of debugging another failing service we were using.
• Mandrill is a very affordable add-on to an existing MailChimp account. Adding an extra layer of reliability was a no-brainer, and made the cost essentially negligible to our organization.

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• Improve their back end UX a bit. It's very easy to understand and super useful, but there's always room for improvement.

• The rate-limit system can be troubling. If you are switching providers and already have a large e-mail volume, you're going to want to transition slowly. The per-hour send limits are initially very low, and if you have any deliverability or complaint hiccups, they will plummet quickly. The Mandrill support staff is very helpful in this area - they will not (and claim that they can not) manipulate send limits for any account at any time for any reason.
• Billing is combined in with a paid MailChimp subscription, which didn't used to be the case.
• No free tier.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Because of InboxAlly, we are out of "Spam Jail" in just two weeks. This helped us to scale our campaigns and improve our open rate from ~30% to 70%+. Highly recommend to anyone running their own outbound email campaigns or lead generation agencies. InboxAlly teaches inbox providers (e.g., Gmail, Yahoo Mail, etc.) to understand that the emails you send from your domain are important and valued by your recipients.

It did the job for us and we were happy with the delivery rates of the email, analytics and customisation available while integrating it within our platform.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I haven't personally reached out to their support team, but the feedback I've heard from our tech support and engineering teams have been that their response to questions has often been they either are unsure or that Mandrill is what it is. For example, when our customers weren't able to see opens and clicks for all emails sent, and we reached out to their support, the response was it is what it is, and they'll send a notification to our app if they can.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Inboxally is more specialised in solving the very problem that we had, while others do a lesser job on tackling the problem of deliverability.

So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a fire-and-forget setup. With more sophisticated clients (on the scale of global ecommerce companies), who have a larger subscriber/customer base and in-house design teams, we find that Mandrill usually isn't enough

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our open rates increased by 50%
• With detailed analytics report, we can check the room for improvement.
• Improved deliverability

• It helped us to grow our customer database substantially in the last quarter.
• Last week we reached 62% customer engagement in our campaign. This is very good customer engagement for our projects.
• In the last quarter we achieved our target by 135%.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info