Incentive Solutions vs. Runa

Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive

Incentivized

• Great customer service
• Large selection of suppliers
• Professional work during integration

Incentivized

• Support team is responsive, but can take several days or more to get resolution sometimes
• Status of different brands can change a lot over the course of short periods of time - not always Runa's fault, but sometimes frustrating
• We've been through several account managers due to turnover. Thankfully, they catch on quick, but does take a bit to get a new AM up to speed each time

Incentivized

Super reliable and easy to use

They provide a great portal that is very intuitive to use

We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.

Incentivized

Super smooth to implement

We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal

Incentivized

• We have managed to offer international gift vouchers from multiple countries at once
• With integration gift cards are provided to our clients in seconds
• No bugs, integration and service overall is working very well

Incentivized