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Infobip vs. Transmit Security CIAM Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infobip

    Score7 out of 10
    N/AInfobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.N/A

    Transmit Security CIAM Platform

    Score8 out of 10
    N/ATransmit Security headquartered in Boston offers their identity orchestration solution, providing strong customer authentication and authorization for entities that need it.N/A
    Pricing
    InfobipTransmit Security CIAM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InfobipTransmit Security CIAM Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    InfobipTransmit Security CIAM Platform
    Small Businesses
    Telegram
    Score8.8 out of 10
    Auth0
    Score8.1 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Auth0
    Score8.1 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InfobipTransmit Security CIAM Platform
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    InfobipTransmit Security CIAM Platform
    Likelihood to Recommend
    Infobip
    OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
    Incentivized
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    Transmit Security
    Transmit Security hides nicely in the taskbar until needed. It works behind the scenes. It is seamlessly integrated into the Macs functionality. Transmit Security has helped us keep our systems secure while helping make our job easier all round. We would not change it for anything else now. It is our go-to FTP client.
    Incentivized
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    Pros
    Infobip
    • Trans SMS
    • WhatsApp for Business
    • Marketing automation
    • Dashboards
    • Great Customer Success team
    Incentivized
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    Transmit Security
    • Designed to work seamlessly with the Mac
    • Keep security as a top priority
    • Simple drag and drop functionality
    Incentivized
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    Cons
    Infobip
    • OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers.
    • The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients.
    Incentivized
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    Transmit Security
    • Updates were not happening as often, but that could be because they were not needed.
    • Some settings were being lost and had to be re-entered, but that has since been resolved.
    • Interface has improved tremendously since first it launched.
    Incentivized
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    Likelihood to Renew
    Infobip
    Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
    Incentivized
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    Transmit Security
    No answers on this topic
    Usability
    Infobip
    Infobip gradually introduces things sometimes which is difficult to implement
    Incentivized
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    Transmit Security
    No answers on this topic
    Support Rating
    Infobip
    - always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
    Incentivized
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    Transmit Security
    It has seldom been we needed any support with Transmit Security, but when we did, they were on it. We got help in minutes rather than hours or days like other suppliers in this marketplace. Indeed, their support convinced us in the beginning that we had made the right decision.
    Incentivized
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    Implementation Rating
    Infobip
    A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
    Incentivized
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    Transmit Security
    No answers on this topic
    Alternatives Considered
    Infobip
    As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
    Incentivized
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    Transmit Security
    No answers on this topic
    Return on Investment
    Infobip
    • OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution.
    • We are able to provide enterprise level SMS services in a reliable and cost-effective way.
    • Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket.
    Incentivized
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    Transmit Security
    • Saved us time with remote connections
    • Keeps our data secure
    • It helps us maintain our customer's information in the highest confidence.
    Incentivized
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