Infor Financials & Supply Management vs. Kyriba

If you have a large organization and there are few segments where ERP coverage is expensive and not efficient (for instance in newly acquired entities not yet fully integrated) then Infor CloudSuite Financials can be immensely helpful. As it not only offers an efficient and effective tool, but it can also help in unraveling the integration and coverage challenges which would crop up while executing complete PMI.

10 points for Kyriba is the least we can give you as we have achieved many cash management benefits. Today we don't have the same problems as when we didn't have Kyriba. It improved the payment relationship with our suppliers and provides us with detailed reports of all the financial processes that are carried out in bank management, we recommend it and we will use it indefinitely.

Incentivized

• Bank Reconciliations - identifying outstandings on a daily basis and compiling a list of reconciling items.
• Payment file processing - ACH, BACS, and SEPA payments.
• Transactional reporting - lists of transactions for AP/AR entry.
• Balances reporting - monitoring account balances for treasury management.

Incentivized

• There are a few downsides as well for this product like the system processing is different with different modules which are quite strange and sometimes get pretty taunting for the users.
• Also, the debt module needs improvement and should become more relevant to the overall software. This is one of the biggest cons I would say and it also needs to be fixed immediately for a better user experience.

Incentivized

Very powerful treasury management tool, the reason it's not a 10 is implementation and support lags behind competitors. It can take a long time for issues to get resolved. But once it's set up properly, everything works well most of the time. Few if any other providers will have the same range of features.

Incentivized

Usability is its core strength and we also have fantastic user survey results

Kyriba is very easy to use and offers Elevate training for continued growth. It is extremely customizable which makes it easy to adapt the system to any organization and connect with any ERP or financial institution. There is also continued support and webinars to continue to build on it’s functionality.

Incentivized

Credible, reliable and effective support

We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.

Incentivized

We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.

Incentivized

In previous companies, the payments were processed from an AS400 based module, which required a deep technical knowledge for every action required, turning simple things like adding a bank account into a nightmare With Kyriba, most of the processes and updates just requires a couple of clicks and copy/paste updated information

Incentivized

• Kyriba saves our department time, which is the most valuable thing we have. Before Kyriba we had to log into each bank to pull data for the prior day before we could enter our current day activity. Now the banks send the data right to Kyriba! It saves us about 3 hours of work each day from our old process.
• Kyriba has given us visibility into all of our bank accounts in a centralized platform. We can better monitor activity and use that information to make better business decisions.
• Kyriba has given us better transparency because of dual approval. One person has to enter information and another person has to approve information, so we have tighter controls.