Infor Human Resources vs. Salesforce Employee Service Management

It is a software that I faithfully recommend to HR managers, as it generates productivity for employees, the data recording is accurate, from the entry to the exit of the workers, the payroll management is excellent, it is a software-based on the cloud, generates productivity and the information recorded by the system is true, employees are motivated to be better because this system records their data.

Incentivized

It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.

Incentivized

• Purchase Orders
• Goods Receiving Notes
• Research

Incentivized

• Good interface
• Simple and concise
• User-friendly

Incentivized

• The only flaw we've found in Infor HCM is how slow the tech support is, they're not really fast when we need help.

Incentivized

• The change requests page could be better
• The process for the incident lifecycle could be a little simpler
• Search options could be improved a bit

Incentivized

It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.

Incentivized

• Infor HCM is accessible software, it generates productivity, boosts individual effort, records data automatically and with accurate information, it really is a necessary software to evaluate the performance of employees and generate productivity among them.

Incentivized

• Reduces time to resolve incidents
• Enables to get a good overview of the change
• Improves employee involvement and productivity

Incentivized